M302: Assign a Privileged Administrator for Each Business Process Definition

To run a Business Process Definition (App) as a Workflow you need [App Administrator] Authorization, which is an Admin-Privilege that is configured on each App. Other App privileges include [Process Manager] Authorization and [Data Viewer] Authorization.

1. Overview of Local Privilege on Each App

a. App Administrator Authorization

Users with this Admin-privilege can Create and Modify Apps, Grant Local Privileges to Users and Release Workflows

b. Process Manager Authorization

Users with this Admin-privilege can Delete, Abort and Re-assign issues

c. Data Viewer Authorization

Users with this Admin-privilege can Browse or Search specific data (M116, M117)

R3020: Privilege List of App Authorization

• [App Administrator] Authorization is usually granted to the person responsible for improving the Business Process (Process owner)
• [Process Manager] Authorization is usually granted to the operations supervisor of the Business Processes
• [Data Viewer] Authorization is usually granted to department staff or to the members of Audit team
• A User with both [Process Manager] and [Data Viewer] Authorization can Edit the data of Issues in progress
• Besides these, there is a restricted privilege called [Data Viewer (only Progress Information)]
• Even without [Data Viewer] Authorization Users can Browse and Search data which is in the Issues that they have operated (M116)

2. Grant Local Privileges

a. Grant to one User

Select from registered User Accounts

b. Grant to Users in an Organizational unit

Select a registered [Organization] to grant Privileges to all members

• To Grant App Local privileges requires [App Administrator] Authorization
• Click [Edit Authorization] on App Detail screen.
• When granting Privileges to members of an Organizational unit the privilege will be lost upon leaving the [Organization]
• In granting to Privileges to an Organizational unit you can limit them to the Leaders only
• All Users can see their own privileges in [Account Settings] menu

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Z. More Info:

• Developer Blog: Who Can View Business Data of the Issue, and Who Can't?