M313: Browse the Login History of Users and Progress of Issues

 

The system records the history of login success, login failure, or forced logout by double login, etc. at Workflow-platform. In addition, the progress history of Issues that flowed on each App are recorded. A User cannot Delete or Modify the Log record, even with the System privilege.

1. Overview of Audit Log Data Requirements

a. Completeness

With no omission and no overlap (In the system, Users cannot manipulate data to do partial deletions, for example)

b. Accuracy

Accurate and error-free (the possibility of transcription error and human error is eliminated as much as possible)

2. Overview of the Types of Audit Log Data in Questetra

a. System Log

An Audit Log which records who logged in to Questetra and when

b. Process Log

An Audit Log which records when each Issue reached each Step and who undertook them

• The System Log and Process Log are automatically added to, and even privileged Users cannot Delete or Edit them
• To browse the System Log and Process Log (Audit Log), [System Administrator Authorization] is required
• Authentication and Federation are added to the System Log (including Basic Authentication Communications)
• The Process Log contains information about Processes arriving at each step, allocation, editing or deletion of data, etc.
• Currently there is no logging function for Business Process definitions (App) that cannot be deleted

3. Check Audit Log

a. Check System Log

Filter and List data by the Log date

b. Check Process Log

Filter and List by Log date or Process ID

System Settings – System Log

• When you want to check the progress of an individual Issue in daily business you can do it on the detail screen of each Issue (M105)
• Regarding the Automatic Processing Process of the specific business, it's possible to see logs of the accumulated Issues (in the Property screen of the Task)
• You can export a Log list to a CSV file (UTF-8) (Up to 10000 items)
• Currently, there is no Log detection function such as auto-warning by pattern analysis, etc.