- How is the Service Availability of Questetra?
- Questetra publishes the actual value of the availability rate of SaaS service (average) every quarter.For the details, please refer to the "Service availability" section on "Security and Privacy" page.
* Planned stoppage and Free service are excluded.
* Availability (average) = (Total time - Average downtime of all tenant) / Total time
Confirming service state/availability of the environment of your own. (for Paid service only)
Besides the average value of the entire services, you can check the service operation status of respective paid service environment on a dedicated page for the environment.
Click on the "System Operational Status" button on the side menu on System Setting screen to move to the dedicated page. (System Administrator authority required)