Can I Embed a Hyperlink to a [Detail] Page in the Body of an Automated Email?

Question.

Can I embed a hyperlink to a [Detail] page in the body of an automated email?

Answer.

By using an insertion variable, it is possible to write the [Detail] page URL of the Issue.

The [Throwing Message Intermediate Event (Email)], with which an email is sent automatically, is one of the modelling elements that is frequently used when designing a Workflow App. You can place it on a Workflow diagram in cases where, for example, you want to distribute an email with part of an order's information inserted at the same time as you confirm the order to a department.

In such a case, if you set the URL including the insertion command;

${var[applicationRoot]}OR/ProcessInstance/view?processInstanceId=#{processInstanceId}

in the [Throwing Message Intermediate Event (Email)] email body settings screen
it will be expanded as;

https://example.questetra.net/OR/ProcessInstance/view?processInstanceId=123

each time an Issue arrives.

For smartphone screen, the insertion command is below;

${var[applicationRoot]}SP/OR/ProcessInstance/view?processInstanceId=#{processInstanceId}

The recipient of the email will be able to access the detail page of the Issue with one click.

Reference: M224: Auto Sending of Email with Business data Inserted