Why aren't there filter settings for the custom Charts?

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Pete

• April 24, 2025 04:26

I have called up various graphs from “Charts” menu, and switched from line to bar or column chart for easier viewing.

I thought it would be better to use the column view for certain graphs so that I can see the whole picture, but there are no “Filter” or “Settings” icons at the top of the graphs. Why is that?

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• Official comment

  

  Questetra Support

  • April 28, 2025 07:40

  Thank you for your question regarding [Performance Check] and [Chart].

  Whether or not you can change or set the graph display settings depends on whether you have been granted [Data Viewer] authorization for the target app.

  Users who have been granted permission will see the [Filter], [Settings], and [Save Chart] icons at the top of the graph. This allows you to add search items to select data items included in the process, narrow down the data, and change the graph display.

  For example, in an app that aggregates working hours, you can chart the working hours filtered by user, and the users who can view such data are limited by the [Data Viewer] authorization.

  For more information on [Data Viewer] authorization, please refer to the following page:

  R3020: List of App Authorization Privileges

  https://questetra.zendesk.com/hc/en-us/articles/360007630571-R3020-List-of-App-Authorization-Privileges

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