FAQ

Normal User

• I Want to Embed Links to Cases in Emails or Internal Documents
• I don't know who the system administrator of the workflow platform is
• What is the Position for the Task?
• What is the Difference between [My Tasks] and [Offered]?
• Is There Any Way to Automatically Finish a Task in My Tasks?
• There are No Apps that I Can Start in the [Start] Menu.

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Process Owner

• What is the Difference between [Delegate] and [Reallocate]?
• Can I display data items in search results?
• Can I search last month's inquiry list?
• Why Can't I Save My Search Criteria?
• Is it Possible to Download the Issue Data?
• Can I Display the Progress of Operations on a Workflow Diagram?

Workflow Designer

• How Can I Send Email Notifications to Assignees and Offer Candidates When a Task Is Created?
• Can Updated Data Be Reverted after Saving with [Edit Data]?
• New MCP Tools Not Visible from ChatGPT after Questetra BPM Suite Version Upgrade
• App Settings Error Is Not Immediately Reflected in the [Release] Button's Enabled/Disabled State
• Case Does Not Start When Receiving Email
• Can I Write Annotations on a Workflow Diagram?

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System Administrator

• Is Information on New Versions and Maintenance Published?
• Is Information on Bugs and Service Outages Published?
• If the service availability decreases due to failures or other issues, is compensation provided?
• How is the Service Availability of the Cloud-based Workflow?
• Automated Processing and Task Arrival Slowed Down after Launching a Large Number of Cases
• What Happens to Past Records When a User Name Is Changed?

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