This is a list of modeling elements (BPMN Icons) that can be used when drawing a workflow diagram.
∗BPMN: Business Process Model and Notation (BPMN 1.x: Business Process Modelling Notation)
Maximum number of Icons that can be placed:
- Swimlane: 50
- Event, Task, Gateway: (in total) 170
- Boundary Event is also counted as 1
- Annotation: 100
Icons Available in Each Edition
Available in Basic and all other Editions 
Available in Advanced Edition and higher 
Google Workspace
Google Drive
Google Calendar
Google Sheets
Gmail
BigQuery
Microsoft 365
OneDrive for Business
Box
kintone
Slack
Stripe
Twilio Sendgrid
DocRaptor
DeepL
OpenAI
Available only in Professional Edition 
Moreover, you can import and use Custom Auto-Steps "Service-Task Addons"
and more...
Icons by Category
Human Task
Icon | Name | Uses in Questetra BPM Suite |
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Human Task |
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Start Events
Icon | Name | Uses in Questetra BPM Suite |
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Start Event |
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Timer Start Event |
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Timer Start: the number of choices |
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Timer Start: kintone: Number of Records |
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Message Start Event (email) |
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Message Start Event (HTTP) |
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Message Start Event (Webhook) |
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Message Start Event (form) |
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Start: Google Calendar: Event Started |
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Start: Gmail: Email Message Received |
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Start: Box: File Uploaded |
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Start: kintone: Record Created |
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Start: Slack: Message Received |
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Intermediate Events
Icon | Name | Uses in Questetra BPM Suite |
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Timer Intermediate Event |
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Throwing Message Intermediate Event (email) |
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Throwing Message Intermediate Event (HTTP) |
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Catching Message Intermediate Event (HTTP) |
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Intermediate Events (Boundary Type)
Icon | Name | Uses in Questetra BPM Suite |
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Timer Intermediate Event (Boundary Type) |
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Intermediate Error Catch Event (Boundary Type) |
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End Events
Icon | Name | Uses in Questetra BPM Suite |
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End Event |
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Terminate End Event |
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Auto-processing Tasks
edition small-advanced>Icon | Name | Uses in Questetra BPM Suite |
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Update Data |
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Generate PDF File |
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Update Choices |
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Script Task |
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Receive Task (Form) |
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Receive Task (Webhook) |
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Google Workspace
Google Drive
Google Drive: Upload File |
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Google Drive: Create Folder |
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Google Drive: Delete File / Folder |
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Google Drive: Search Folder |
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Google Drive: Create Shared Link |
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Google Drive: Delete Shared Link |
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Google Calendar
Google Calendar: Insert Event |
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Google Calendar: Move Event to another Calendar |
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Google Calendar: Delete Event |
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Google Sheets
Google Sheets: Download Choice Data |
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Google Sheets: Get Row |
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Google Sheets: Create File |
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Google Sheets: Add New Sheet |
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Google Sheet: Copy Sheet |
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Google Sheet: Delete Sheet |
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Google Sheets: Append New Row |
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Google Sheets: Append New Rows (Table type data) |
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Google Sheets: Update Row |
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Gmail
Gmail: Get Email Message |
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Gmail: Remove Label from Email Message |
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Google BigQuery
Google BigQuery: Insert New Data |
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Microsoft 365
OneDrive for Business
Microsoft 365 OneDrive for Business: Upload File |
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Microsoft 365 OneDrive for Business: Copy File / Folder |
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Microsoft 365 OneDrive for Business: Create Folder |
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Microsoft 365 OneDrive for Business: Delete File / Folder |
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Excel
Microsoft 365 Excel: Insert New Row |
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Box
Box: Upload File |
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Box: Copy File |
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Box: Move File |
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Box: Create Shared Link to File |
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Box: Delete Shared Link of File |
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Box: Delete File |
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Box: Download File |
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Box: Download File as PDF/Text/Image |
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Box: Create Folder |
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Box: Search Folder |
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Box: Create Shared Link to Folder |
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Box: Delete Shared Link of Folder |
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Box: Add Metadata to File |
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Box: Delete Folder |
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Box: Add Collaboration |
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Box: Delete Collaboration |
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Box Sign: Create Sign Request |
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Box Sign: Monitor Sign Request |
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Box: Apply Watermark to File |
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Box: Apply Watermark to Folder |
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kintone
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kintone: Add New Record |
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kintone: Update Record |
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kintone: Delete Record |
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kintone: Search Records |
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kintone: Get Record |
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kintone: Upload File |
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kintone: Download File |
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Slack
Slack: Post Message (Block Kit supported) |
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Slack: Post Chat (Bots) |
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Slack: Post Chat (Incoming Webhook) |
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Slack: Upload File (Bots) |
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Stripe
Stripe: Create Customer |
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Stripe: Update Customer |
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Stripe: Search Customers |
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Stripe: Create Product |
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Stripe: Create Draft Invoice |
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Stripe: Add Item to Draft Invoice |
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Stripe: Finalize Draft Invoice |
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Stripe: Send Invoice |
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Stripe: Charge by Invoice |
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Stripe: Update Metadata of Customer/Product/Invoice |
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Stripe: Search Products |
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Adobe
Adobe: Generate PDF (HTML to PDF) |
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Twilio Sendgrid
Twilio SendGrid: Send Bulk Email |
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Twilio SendGrid: Add or Update Contact |
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Twilio SendGrid: Add or Update Contact (Custom Fields) |
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DocRaptor
DocRaptor: Generate PDF |
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DeepL
DeepL: Translate Text |
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OpenAI
OpenAI ChatGPT: Chat |
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MISC
(Any Website): Download File |
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Generate Text File |
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Converter
Converter (Text File to String type data) |
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Converter (Table type data to Excel-CSV File) |
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Converter (Excel-CSV File to Table type data) |
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Converter (Date to Japanese calendar text) |
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Service Task (Start Child Process) |
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For Professional & Enterprise Edition users, you can also import Service Task definition files and add as new modeling elements.
Download and use the published Service Task definition file (Add-on XML), or create your own automatic processing Process and add.
Download and use the published Service Task definition file (Add-on XML), or create your own automatic processing Process and add.
Gateways
Icon | Name | Uses in Questetra BPM Suite |
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Exclusive Gateway (XOR) |
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Inclusive Gateway (OR) |
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Parallel Gateway (AND) |
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Merge Gateway (XOR) |
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Merge Gateway (OR) |
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Merge Gateway (AND) |
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Flow
Icon | Name | Uses in Questetra BPM Suite |
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Flow |
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Swimlanes
Icon | Name | Uses in Questetra BPM Suite |
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Swimlane |
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Team Swimlane |
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Annotation
Icon | Name | Uses in Questetra BPM Suite |
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Text Annotation |
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