R2010: List of Modeling Elements

This is a list of modeling elements (BPMN Icons) that can be used when drawing a workflow diagram.

Icons Available in Each Edition

Available in Basic and all other Editions   

 

Human Task

Start Event

Timer Intermediate Event

Throwing Message Intermediate Event (email)

Timer Boundary Event

Intermediate Error Catch Event (Boundary Type)

End Event

Update Data

XOR Gateway

Join Gateway

Flow

Swimlane

Team Swimlane

Text Annotation

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Available in Advanced Edition and higher   

 

Timer Start Event

Message Start Event (email)

Message Start Event (form)

Start: Google Calendar: Event Started

Start: Gmail: Email Message Received

Start: Box: File Uploaded

Start: kintone: Record’s Datetime Field

Terminate End Event

Update Choices

Receive Task (Form)

Google Drive: Upload File

Google Drive: Create Folder

Google Drive: Delete File / Folder

Google Drive: Search Folder

Google Drive: Create Shared Link

Google Drive: Delete Shared Link

Google Calendar: Insert Event

Google Calendar: Move Event to another Calendar

Google Calendar: Delete Event

Google Sheets: Create File

Google Sheets: Download Choice Data

Google Sheets: Append New Row

Google Sheets: Append New Rows (Table type data)

Google Sheets: Add New Sheet

Google Sheet: Copy Sheet

Google Sheet: Delete Sheet

Google Sheets: Update Row

Google Sheets: Get Row

Gmail: Get Email Message

Gmail: Remove Label from Email Message

Google BigQuery: Insert New Data

Microsoft 365 OneDrive for Business: Upload File

Microsoft 365 OneDrive for Business: Copy File / Folder

Microsoft 365 OneDrive for Business: Create Folder

Microsoft 365 OneDrive for Business: Delete File / Folder

Microsoft 365 Excel: Insert New Row

Box: Upload File

Box: Copy File

Box: Move File

Box: Create Shared Link to File

Box: Delete Shared Link of File

Box: Delete File

Box: Download File

Box: Create Folder

Box: Search Folder

Box: Create Shared Link to Folder

Box: Delete Shared Link of Folder

Box: Delete Folder

Box: Add Collaboration

Box: Delete Collaboration

Box Sign: Create Sign Request

Box: Apply Watermark to File

Box: Apply Watermark to Folder

Box: Add Metadata to File

Box: Download File as PDF/Text/Image

kintone: Add New Record

kintone: kintone: Get Record

kintone: Update Record

kintone: Delete Record

kintone: Upload File

kintone: Download File

kintone: Search Records

Slack: Post Chat (Bots)

Slack: Post Chat (Incoming Webhook)

Slack: Upload File (Bots)

Stripe: Create Customer

Stripe: Search Customer

Stripe: Finalize Draft Invoice

Stripe: Create Draft Invoice

Stripe: Send Invoice

Stripe: Charge by Invoice

(Any Website): Download File

Generator Text File

Converter (Text File to String type data)

Converter (Table type data to Excel-CSV File)

Converter (Excel-CSV File to Table type data)

Converter (Date to Japanese calendar text)

OR Gateway

AND Gateway

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Available only in Professional Edition   

 

Message Start Event (HTTP)

Message Start Event (Webhook)

Throwing Message Intermediate Event (HTTP)

Catching Message Intermediate Event (HTTP)

Script Task

Generate PDF File

Receive Task (Webhook)

Service Task (HTTP Request to Start Event)

Moreover, you can import and use Custom Auto-Steps "Service-Task Addons"

Microsoft Teams

PayPal

Wordpress

Salesforce

 and more...

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Icons by Category

Human Task

Icon	Name	Uses in Questetra BPM Suite	Edition
	Human Task	Working step (Task) that constitutes a Business Process (Workflow) Workflow is commonly composed of more than one Task One “Input form” is defined for each Task. ∗ A Process that a User is responsible for will appear in their “My Tasks” section

 

Start Events

Icon	Name	Uses in Questetra BPM Suite	Edition
	Start Event	The Task connected from Start Event is the first Task in the Workflow The first Task can be launched by a User manually
	Timer Start Event	Starts a Process automatically, which repeatedly starts every day, week, month or year E.g. Monthly application and daily report
	Message Start Event (email)	Starts a Process upon receiving an email from outside of Questetra BPM Suite Capable of storing the From Address, Mail Subject, Mail Body and so on in the Process data
	Message Start Event (HTTP)	Starts a Process upon receiving a message (HTTP request) from outside of Questetra BPM Suite Capable of storing the received HTTP request data in the Process data
	Message Start Event (Webhook)	Starts a Process upon receiving a message (HTTP request) from outside of Questetra BPM Suite. Capable of storing the message body of the received HTTP request in the Process data
	Message Start Event (form)	Publishes an ‘Entry Form’ to an external page, which can be installed in a blog or website Starts a Process automatically by receiving data from the Entry Form
	Start: Google Calendar: Event Started	Starts Process when Event’s start time has passed on Google Calendar
	Start: Gmail: Email Message Received	Starts Process when Gmail has received a new message
	Start: Box: File Uploaded	Starts Process when File has been uploaded on a Box specified folder
	Start: kintone: Record’s Datetime Field	Starts Process when time in Record’s datetime field has passed, on a kintone App Cable of specifying record “Created datetime” “Updated datetime” as datetime field

 

Intermediate Events

Icon	Name	Uses in Questetra BPM Suite	Edition
	Timer Intermediate Event	Retains a Task until a specified time after a Process token arrives This icon is placed in the middle of a Business Process definition (Workflow App) ∗ Utilises “Date-type (year, month, day)” or “Datetime-type” Business data (Process data) ∗ When specified with “Date-type (year, month, day)”, retained until 00:00 of the appropriate day ∗ Not retained if it has passed the specified time already when the Process token incoming ∗ Not retained if the Date/Datetime data is empty (null)
	Throwing Message Intermediate Event (email)	Sends an Email automatically when a Process token arrives This icon is placed in the middle of a Business Process definition (Workflow App) Capable of embedding Process data in the message
	Throwing Message Intermediate Event (HTTP)	Sends an HTTP Request automatically when a Process token arrives This icon is placed in the middle of a Business Process definition (Workflow App) Capable of embedding Process data in the message
	Catching Message Intermediate Event (HTTP)	Stands by for receiving an external message (HTTP Request) when a Process token arrives This icon is placed in the middle of a Business Process definition (Workflow App) Capable of storing the received data in a Data Item

 

Intermediate Events (Boundary Type)

Icon	Name	Uses in Questetra BPM Suite	Edition
	Timer Intermediate Event (Boundary Type)	Terminates the Task at its Deadline so that the processing proceeds forward Configure Deadline settings in the Task Properties
	Intermediate Error Catch Event (Boundary Type)	Terminates the Task if there is no Operator (Candidate) so that the processing proceeds forward Configure “Error handling” settings in Tasks Property

 

End Events

Icon	Name	Uses in Questetra BPM Suite	Edition
	End Event	The ending point of a Process
	Terminate End Event	Terminates all other ongoing Processes when any one of separated Processes arrives The Process ends even if there are unfinished Tasks are left

 

Auto-processing Tasks

Box: Download File

• Automatic processing step that constitutes a Business Process (Workflow)
• Downloads the specified file in Box
• Files without their name will be saved with the file name in Box

Icon	Name	Uses in Questetra BPM Suite	Edition
	Update Data	Automatic processing step that constitutes a Business Process (Workflow) Computes a new data value when a Process token arrives
	Generate PDF File	Automatic processing step that constitutes a Business Process (Workflow) Generates a new PDF file automatically when a Process token arrives Fills the template (PDF Form) with Process data
	Update Choices	Automatic processing step that constitutes a Business Process (Workflow) Saves choice settings of Select-type data as a “Choice Master”　Add-on
	Script Task	Automatic processing step that constitutes a Business Process (Workflow) Advanced data processing using ECMA Script
	Receive Task (Webhook)	Automatic processing step that constitutes a Business Process (Workflow) Stands-by to receiving a message from an external system (HTTP request) Capable of storing Message body as Process data
	Receive Task (Form)	Working step (Task) that constitutes a Business Process (Workflow) Publishes an ‘Entry Form’ to an external page in the middle of Workflow Stands-by to receive external data from the form
	Google Drive: Upload File	Automatic processing step that constitutes a Business Process (Workflow) Saves File-type data automatically to Google Drive when a Process token arrives
	Google Drive: Create Folder	Automatic processing step that constitutes a Business Process (Workflow) Creates a new folder in the designated folder of Google Drive when a Process token arrives
	Google Drive: Delete File / Folder	Automatic processing step that constitutes a Business Process (Workflow) Deletes files/folders in Google Drive when a Process token arrives
	Google Drive: Search Folder	Automatic processing step that constitutes a Business Process (Workflow) Searches for a folder with a specific name in Google Drive
	Google Drive: Create Shared Link	Automatic processing step that constitutes a Business Process (Workflow) Creates a shared link for the specified file or folder on Google Drive
	Google Drive: Delete Shared Link	Automatic processing step that constitutes a Business Process (Workflow) Delete the shared link accessible by anyone with the link or within the domain from the specified file or folder on Google Drive. Permissions for users or groups remain undeleted
	Google Calendar: Insert Event	Automatic processing step that constitutes a Business Process (Workflow) Adds schedules to Google Calendar when a Process token arrives
	Google Calendar: Move Event to another Calendar	Automatic processing step that constitutes a Business Process (Workflow) Moves an event on Google Calendar to another calendar
	Google Calendar: Delete Event	Automatic processing step that constitutes a Business Process (Workflow) Deletes an event on Google Calendar
	Google Sheets: Create File	Automatic processing step that constitutes a Business Process (Workflow) Creates a new Spreadsheet in a specified folder on Google Drive
	Google Sheets: Download Choice Data	Automatic processing step that constitutes a Business Process (Workflow) Downloads data from two specified columns of a Google Sheet
	Google Sheets: Append New Row	Automatic processing step that constitutes a Business Process (Workflow) Adds new cells after the last row with data in a Google Sheet
	Google Sheets: Append New Rows (Table type data)	Automatic processing step that constitutes a Business Process (Workflow) Appends values of table data item after the last row in a sheet. Inserts new rows if necessary
	Google Sheets: Add New Sheet	Automatic processing step that constitutes a Business Process (Workflow) Adds a new sheet to a Google Sheet
	Google Sheet: Copy Sheet	Automatic processing step that constitutes a Business Process (Workflow) Copies a single Google Sheet to the same or another spreadsheet
	Google Sheet: Delete Sheet	Automatic processing step that constitutes a Business Process (Workflow) Deletes a single sheet in a Google Sheet. When the Google Sheet has only one sheet it cannot be deleted
	Google Sheets: Update Row	Automatic processing step that constitutes a Business Process (Workflow) Spreadsheet ID is contained in the URL
	Google Sheets: Get Row	Automatic processing step that constitutes a Business Process (Workflow) Gets data in a specified row from a Google Sheet
	Gmail: Get Email Message	Automatic processing step that constitutes a Business Process (Workflow) Gets an email message in Gmail
	Gmail: Remove Label from Email Message	Automatic processing step that constitutes a Business Process (Workflow) Removes labels from an email message in Gmail Capable of removing multiple labels at once
	Google BigQuery: Insert New Data	Automatic processing step that constitutes a Business Process (Workflow) Inserts a new data row to a table on BigQuery
	Microsoft 365 OneDrive for Business: Upload File	Automatic processing step that constitutes a Business Process (Workflow) Uploads files to the specified folder on OneDrive
	Microsoft 365 OneDrive for Business: Copy File / Folder	Automatic processing step that constitutes a Business Process (Workflow) This item copies the specified file/folder to the specified folder on OneDrive
	Microsoft 365 OneDrive for Business: Create Folder	Automatic processing step that constitutes a Business Process (Workflow) Creates a folder in the specified folder on OneDrive
	Microsoft 365 OneDrive for Business: Delete File / Folder	Automatic processing step that constitutes a Business Process (Workflow) Deletes files and folders on OneDrive
	Microsoft 365 Excel: Insert New Row	Automatic processing step that constitutes a Business Process (Workflow) Inserts a new row with data at the specified position in a sheet
	Box: Upload File	Automatic processing step that constitutes a Business Process (Workflow) Saves File-type data automatically to Box when a Process token arrives
	Box: Copy File	Automatic processing step that constitutes a Business Process (Workflow) Copies the File and saves it in the specified Folder
	Box: Move File	Automatic processing step that constitutes a Business Process (Workflow) Moves the File to the specified Folder. File ID and URL won't change
	Box: Create Shared Link to File	Automatic processing step that constitutes a Business Process (Workflow) Box refresh tokens have an expiration date. Use it regularly to ensure that it does not exceed the expiration You cannot recreate a shared link in a file that already has a shared link
	Box: Delete Shared Link of File	Automatic processing step that constitutes a Business Process (Workflow) Deletes a Shared Link URL for the specified file on Box. An error will occur if there is no shared link
	Box: Delete File	Automatic processing step that constitutes a Business Process (Workflow) Deletes files on Box. Deleting multiple files at once is possible One ID on each line within a Data item is necessary to delete multiple records
	Box: Download File	Downloads the specified file in Box If you do not specify a file name, it will be saved with the file name in Box
	Box: Create Folder	Automatic processing step that constitutes a Business Process (Workflow) Creates a new folder in the designated folder of Box when a Process token arrives
	Box: Search Folder	Automatic processing step that constitutes a Business Process (Workflow) Searches for a specified folder on Box
	Box: Create Shared Link to Folder	Automatic processing step that constitutes a Business Process (Workflow) Creates a URL to download a specified folder in Box
	Box: Delete Shared Link of Folder	Automatic processing step that constitutes a Business Process (Workflow) Deletes the shared link URL of a specified folder on Box If there is no shared link an error will occur
	Box: Delete Folder	Automatic processing step that constitutes a Business Process (Workflow) Delete folders on Box. Delete multiple files at once
	Box: Add Collaboration	Automatic processing step that constitutes a Business Process (Workflow) Adds a collaboration with a specified user to the specified file or folder on Box. The user is specified by the email address
	Box: Delete Collaboration	Automatic processing step that constitutes a Business Process (Workflow) Deletes a collaboration with the specified user from the specified file or folder on Box. The user is specified by the email address. It cannot be deleted unless all the information matches
	Box Sign: Create Sign Request	Automatic processing step that constitutes a Business Process (Workflow) This item creates a signing document from the specified file on Box and sends a sign request
	Box: Apply Watermark to File	Automatic processing step that constitutes a Business Process (Workflow) This item applies watermark to the specified file on Box
	Box: Apply Watermark to Folder	Automatic processing step that constitutes a Business Process (Workflow) This item applies watermark to all files in the specified folder on Box
	Box: Add Metadata to File	Automatic processing step that constitutes a Business Process (Workflow) This item adds metadata to the specified file on Box, using a metadata template defined within your enterprise
	Box: Download File as PDF/Text/Image	Automatic processing step that constitutes a Business Process (Workflow) This item downloads the specified file on Box in the specified file format
	kintone: Add New Record	Automatic processing step that constitutes a Business Process (Workflow) Adds a new record to a Kintone App
	kintone: Get Record	Automatic processing step that constitutes a Business Process (Workflow) Retrieves the contents of a record in a Kintone App
	kintone: Update Record	Automatic processing step that constitutes a Business Process (Workflow) Updates the values of a record in a Kintone App
	kintone: Delete Record	Automatic processing step that constitutes a Business Process (Workflow) Deletes records in a Kintone App. Deleting multiple records at once is possible One record ID on each line within a Data item is necessay to delete multiple records
	kintone: Upload File	Automatic processing step that constitutes a Business Process (Workflow) Uploads and adds files to an Attachment field of a record in a Kintone App
	kintone: Download File	Automatic processing step that constitutes a Business Process (Workflow) Downloads files from an Attachment field of a record in a Kintone App
	kintone: Search Records	Automatic processing step that constitutes a Business Process (Workflow) Retrieves records that match the search query from the kintone app
	Slack: Post Chat (Bots)	Automatic processing step that constitutes a Business Process (Workflow) Posts a message to the designated Channel using the Bots feature of Slack when a Process token arrives
	Slack: Post Chat (Incoming Webhook)	Automatic processing step that constitutes a Business Process (Workflow) This item sends a message to Slack with an Incoming Webhook
	Slack: Upload File (Bots)	Automatic processing step that constitutes a Business Process (Workflow) Uploads a file to Slack with Bots
	Stripe: Create Customer	Automatic processing step that constitutes a Business Process (Workflow) This item creates a customer object on Stripe
	Stripe: Search Customers	Automatic processing step that constitutes a Business Process (Workflow) This item searches for customer objects on Stripe using a query
	Stripe: Finalize Draft Invoice	Automatic processing step that constitutes a Business Process (Workflow) This item finalizes a draft invoice on Stripe, which allows you to send the invoice or charge the customer
	Stripe: Create Draft Invoice	Automatic processing step that constitutes a Business Process (Workflow) This item creates a draft invoice on Stripe
	Stripe: Send Invoice	Automatic processing step that constitutes a Business Process (Workflow) This item sends a finalized invoice on Stripe to the customer by email
	Stripe: Charge by Invoice	Automatic processing step that constitutes a Business Process (Workflow) This item charges the customer based on a finalized invoice on Stripe
	(Any Website): Download File	Automatic processing step that constitutes a Business Process (Workflow) Downloads a file and adds to a File-type Data Item
	Generator Text File	Automatic processing step that constitutes a Business Process (Workflow) Stores the values in any String-type Data Item into a File-type Data Item as a Text file
	Converter (Text File to String type data)	Automatic processing step that constitutes a Business Process (Workflow) Overwrites the value of String type data item with the contents of a text file stored in File-type Data Item
	Converter (Table type data to Excel-CSV File)	Automatic processing step that constitutes a Business Process (Workflow) Converts data in a Table-type Data Item into a CSV file
	Converter (Excel-CSV File to Table type data)	Automatic processing step that constitutes a Business Process (Workflow) Converts data in a CSV file into a Table-type Data Item
	Converter (Date to Japanese calendar text)	Automatic processing step that constitutes a Business Process (Workflow) Converts Date/Datetime-type Data Item to Japanese calendar text
	Service Task (HTTP Request to Start Event)	Automatic processing step that constitutes a Business Process (Workflow) Accesses the URL of Message Start Event (HTTP) to start a new process

For Professional & Enterprise Edition users, you can also import Service Task definition files and add as new modeling elements.
Download and use the published Service Task definition file (Add-on XML), or create your own automatic processing Process and add.

• Add Automatic Processing Process (Addon)
• M415: Adding an Auto-Step to be Used in a Business Process Definition
• M416: Create your own Auto-Step for Business Process Definitions

Gateways

Icon	Name	Uses in Questetra BPM Suite	Edition
	Exclusive Gateway (XOR)	Moves to only one destination that satisfies the specified condition first Does not allow concurrent processing
	Inclusive Gateway (OR)	Moves to all destinations that satisfy the specified condition Allows concurrent processing
	Parallel Gateway (AND)	Moves to all destinations Always processes concurrently
	Join Gateway	Joins multiple flows to a single flow When a Process is separated, the first arriving Process waits for other delayed Processes

Flow

Icon	Name	Uses in Questetra BPM Suite	Edition
	Flow	Connects icons to allow the token to move from one step to the next

Swimlanes

Icon	Name	Uses in Questetra BPM Suite	Edition
	Swimlane	Tasks with the same allocation rules are grouped Defines who deals with the Tasks positioned within Capable of defining someone in an Organization
	Team Swimlane	Tasks that multiple users handle simultaneously are grouped E.g. a feedback task “to advise”, or an only partially defined task “for initial setting” Also available for tasks which have procedures that are difficult to define (ad-hoc tasks, etc.)

Annotation

Icon	Name	Uses in Questetra BPM Suite	Edition
	Text Annotation	Make notes or remarks on the Workflow diagram

∗BPMN: Business Process Model and Notation (BPMN 1.x: Business Process Modelling Notation)

Maximum number of Icons that can be placed:

• Swimlane: 50
• Event, Task, Gateway: (in total) 150