- Question.
What is the difference between a normal Swimlane and a Team Swimlane?
- Answer.
In the Steps (Tasks) placed on a Team Swimlane, multiple participants can cooperate to process the Task.
Normally, only one person among the undertaking candidates can be in charge of operating and entering data in the input screen. Whereas operating a (team) Task which is placed on a Team Swimlane, multiple people are in charge and can enter data in the input screen.
An allocated (team) Task is displayed on the [My Tasks] lists of all the people in charge of operating it. Unless the Task is finished (by clicking [Save and Quit]) everyone can input data. When someone finishes the Task it flows to the following Steps and is no longer displayed on [My Tasks].
The Team Swimlane is useful for operations in which the processing procedure is undefined, or for decision-making by multiple people.