FAQ

Normal User

• What is the Position for the Task?
• What is the Difference between [My Tasks] and [Offered]?
• Is There Any Way to Automatically Finish a Task in My Tasks?
• No App to Start is Displayed in the List of "Start" Menu.
• Can I Perform a Batch Operation on Multiple Issues?
• Which Data Items will be Copied When Reusing Data?

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Process Owner

• What is the Difference between [Delegate] and [Reallocate]?
• Can I display data items in search results-source
• Can I search last month's inquiry list?
• I Cannot Save Search Criteria.
• How to Download the Data of Issues.
• Can I Display the Progress of Operations on the Workflow Diagram?

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Workflow Designer

• Can I Write Annotations on a Workflow Diagram?
• How do I allocate a Step of Approval to the superior of the applicant?
• Can I Set the “Title” as an Input Required Item?
• Can I Make "Required" only in Certain Step?
• Can I Embed "a Hyperlink to Detail Page" in the Body of an Auto-sending Email?
• Can I Embed an Image File in the Body when Sending an Email?

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System Administrator

• Is Information on the New Version and Maintenance Published?
• Is Information on Bugs and Service Outage Published?
• How is the Service Availability of the Cloud-based Workflow?
• Can I Register Information of Accounts in Batch?
• What will Happen to the Operational Records of the Past when I Delete a User?
• Can I Change the Access URL?