These are the types of logs that relate to Processing Cases and are generated for auditing purposes. Case logs record when and which step each Case reached, who processed the step, whether the step was successfully completed, and so on.
Types of Case Log
Case
- 10002
Case Finished
- 10003
Case Finished by Terminate End Event
- 10004
Case Started by User
- 10005
Case Started by Timer Start Event
- 10006
Case Started by Message Start Event
- 10007
Case Data Edited
- 10008
Case Started by Start Event
- 10009
Polling by Start Event Executed
- 10010
Start Event Executed (Case Not Started)
- 19984
Case Deleted by Terminate End Event
- 19985
Case Finished abnormally by Terminate End Event
- 19986
Case Failed to Start by Start Event
- 19987
Polling by Start Event Failed
- 19988
Case Failed to Start by Message Start Event
- 19989
Case Failed to Start by Timer Start Event
- 19990
Debug Case Deleted Automatically
- 19991
Case Finished abnormally from Node execution limit
- 19992
Case Deleted by Init User
- 19993
Case Deleted by App Administrator
- 19994
Case Finished abnormally by All Token Abended
- 19995
Case Finished abnormally because of termination by Init User
- 19996
Case Finished abnormally because of termination by Case Manager
- 19997
Case Finished abnormally because of termination by App Administrator
- 19998
Case Deleted by Case Manager
Task
- 20002
Task Offered
- 20003
Task Allocated / Task Accepted by User
- 20004
Task Started Operation by User
- 20005
Task Finished by User
- 29993
Task Finished abnormally from No Operator
- 29994
Task Acceptance Canceled by User
- 29995
Task Delegated
- 29996
Task Reallocated
- 29997
Task Terminated from Timeout
- 29998
Task Terminated from Case Termination
Intermediate Event
- 40001
Intermediate Event Started
- 40002
Intermediate Event Finished
- 49994
Intermediate Event Failed due to restrictions by the subscription plan
- 49997
Intermediate Event Terminated by System Administrator
- 49998
Intermediate Event Terminated by Case Manager
- 49999
Intermediate Event Finished abnormally
End Event
- 50001
END Event Started
- 50002
END Event Finished
- 59999
END Event Finished abnormally
Service Task
- 60001
Service Task Started
- 60002
Service Task Finished
- 60003
Service Task Processing
- 69994
Service Task Failed due to restrictions by the subscription plan
- 69997
Service Task Terminated by System Administrator
- 69999
Service Task Finished abnormally
Script Task
- 70001
Script Task Started
- 70002
Script Task Finished
- 79994
Script Task Failed due to restrictions by the subscription plan
- 79997
Script Task Terminated by System Administrator
- 79999
Script Task Finished abnormally
App
- 80001
App Created
- 80002
App Deleted
Addon
- 81001
Add-on Added / Updated
- 81002
Add-on Deleted
Reception Task
- 90001
Receive Task Started
- 90002
Receive Task Finished
- 99994
Receive Task Failed due to restrictions by the subscription plan
- 99995
Receive Task Terminated by Timeout
- 99996
Receive Task Failed to Finish
- 99997
Receive Task Terminated by System Administrator
- 99998
Receive Task Terminated by Case Manager
- 99999
Receive Task Finished abnormally
Gateway
- 100001
Split Finished
List Download
- 600001
Download Case List
- 600002
Download Task List
Reference:
System Settings – System Log
System Settings – Case Log
M313: Browse the Login History of Users and Progress of Cases