By placing the [Throwing Message Intermediate Event (email)] an automated email will be sent each time the Case is passed. It is also possible to embed business data that has been entered in the upstream Steps into the automated email. For example, it is possible to automatically send to the customer the reservation details confirmed in the "Reservation Acceptance App".
1. Usage Example of "Sending Email"
- a. To External Recipients
Send an email that automatically inserts the customer's name and encourages them to come to a store
- b. To Internal Recipients
At the same time as an order is confirmed, mail will be distributed within the department with part of the order information inserted, and information will be shared.
2. Setting Up Email Transmission
To set up [Throwing Message Intermediate Event (email)] (including specifying recipients/subject/sender, embedding business data into the body, HTML email, and handling undelivered emails), please refer to the following Self-Study Resources and References.
Self-Study Resource: Let’s Send an Email Automatically in the Middle of a Workflow:
- Basic Chapter
- Mail body chapter
- Address embed chapter
- HTML Email chapter
- HTML Email by Markdown chapter
- HTML Email: Inline Images chapter
- Non-delivery response chapter
Reference:
- R2240: Available Items for Specifying Address (To/Cc/Bcc)
- R2272: Auto-Population of Title/String-type Fields (Data Configuration Expressions)
- R2241: SPF Setting
- BPMN Icons: Throwing Message Intermediate Event (Email)
- Prohibited for use in “Email Delivery Services” and similar operations. (SaaS Terms of Service)