By setting the [Work Manual] feature on each Workflow App you can share documents online concerning the entire business flow. In Vacation Request Flow, for example, by collectively registering whole documents that describe the vacation system, you can expect smoother operation.
1. Usage Examples of [Work Manual]
- a. Browse when Starting a Case
Let operators read the [Work Manual] so that they understand the purpose, overview, and key points of the work before starting
- b. Browse when Considering Undertaking
Before accepting a case that is [Offered], let operators read the [Work Manual] so that they understand the important points to note regarding the task they are undertaking
- c. Browse when Operating a Task
Let operators read the [Work Manual] while operating a task to check the important points to note for the task.
2. Setting up the [Work Manual]
- a. Description using Markdown
You can write descriptions in the [Work Manual] in Markdown
- b. Description in HTML
HTML tags can also be written within Markdown
R1020: Markdown Sample (for beginners)
R1021: Markdown Sample (for experts)
R2011: Properties of Workflow App
R2131: HTML Elements Available in Markdown
- The input and display specifications are the same as for [String-type (Markdown)]
- Only Users with [App Administrator] authorization can edit
- Users involved with the Case operation of the App and App Administrators of it can view it
- The contents of the [Work Manual] will be included in the exported archive of the Workflow App
- If technical know-how or confidential information is described, please be careful when handling the archive (QAR file)
- Reference: Information Contained in App Archive (QAR)