M408: Settings: Operator to be Assigned Automatically

 

Under the standard allocation rule settings Users must undertake the Issues listed in [Offered]. However, it is possible a User might avoid operating a Step, and as a result the amount of work will differ between Users. By placing an automated [Service Task] to designate an operator you can eliminate the need to manually undertake an operation. (Script Step)

1. Overview of Operator Designation for Downstream Steps

a. Designation at Human Task upstream

The operator of an upstream Step designates an operator for the downstream Step (M210)

b. Designation by Auto-Step upstream

Automatically designate under a "taking turns" rule (Script)

• Set up a reference to a User-type data item to designate the downstream Step operator
• A Progress error occurs if the User name has not been set when the Issue arrives at the Step

2. Overview of the Method of Automatic Designation

a. Equal allocation in the candidate list

Allocate by taking turns in the list of the candidate operators (round robin)

b. Allocation in the candidates list using a load difference

Allocate by unbalancing the workload in the list of candidate operators

c. Allocation in accordance with the Business Data

Filter by complex rules, such as by cases with a file attached and containing the word "urgent"

• In a Script Step, you may be able to achieve rules that could not be realized in the gateway and data setting step

3. Set the ECMAScript in a Script Step

1. Write a function that references Business Data

Use a unique reference expression; For example, var tmp = engine.findDataByNumber ("99")

2. Write a script for narrowing down to one User

Write a script that conforms to ECMA

3. Write a function for overwriting User type Data

Use a unique assignment expression; for example: engine.setDataByNumber("99",tmp)

• Assignment and overwriting of Business Data will be performed collectively after the script processing is completed
• Assignment and overwriting will not be performed in the event of an error (advances to the next Step)
• The processing time of the script is limited to 30 seconds (although it will vary a little according to the load condition)

R2300: Java Classes available in Script Task
R2301: Script Data Retrieving / Assignment
BPMN Icons: Script Task

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